Ordering & Delivery

How do I place an Order?

To make a purchase just click the 'add to cart' button. Once you have finished shopping click 'checkout' and your order will be processed by PayPal.  

You don't need to have a Paypal account as you will also be given the option to pay using your Credit or Debit Card.

Can I add Gift Wrapping?

Yes, selected items offer gift wrapping using Kraft paper. natural twine and finished with a hand printed gift tag and fresh & dried foliage.

Can I add items to a Gift Box?

Yes, see instructions for Gifting along the top menu.

How much is the delivery cost?

We deliver throughout the Uk using Royal Mail and UPS. If you have any special postage requests or for Royal Mail Special Delivery please contact us. 

How long will my order take to arrive?

We aim to deliver your goods within 1-4 days of receipt of your order, however this can sometimes take longer due to Covid restrictions.

Can I collect my order?

Yes.  You can currently collect directly from us if you live in Aberdeen City.  

Use code: GRANITECITY at checkout for no postage costs and we will contact you with available time slots.

Can I get my order posted out faster?

Yes, we can calculate applicable shipping costs for you.

Where do you post to?

We currently post to UK addresses.

We hope to be able to resume worldwide service again in the future - we continue to monitor Covid restrictions and the additional exporting costs due to Brexit.